Questions and answers relates to Covid19

6 results
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Is there any Covid cancelation measure?

Yes, here is our offer : 

Serenity offer :
Refund until 8 days before your arrival.

The reasons covered by this guarantee are:

  • Confinement/travel restrictions/month-long or fortnight-long quarantine imposed in your town or country of origin or in the Les Menuires resort
  • If the resort is closed for health reasons

Exclusions:

  • Any requests for reimbursement where the grounds were known at the time of booking (confinement, closed borders, quarantine already in force in the country of origin, etc.) will be refused
  • closure of the ski lifts
Cancelation must be confirmed by email to our services latest 8 days before your arrival.


 
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What is the situation for foreigners? (excluding UK)

For full details of travel conditions to and from abroad, please consult the French government website.


update date : 29/11/2022
 
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Is wearing a mask compulsory in Les Menuires?

Wearing a mask is mandatory from 6 years old in closed ski lifts (gondolas and cable cars).

It is recommended on chairlifts and in lift queues.

Update date: 15/03/2022
 
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Is the vaccine pass compulsory to use the ski lifts?

Ski lifts
The Vaccine Pass is not mandatory to use the ski lifts since 14 March 2022.

Other places
As for all other leisure facilities (bars, restaurants, cinemas, museums, etc.), the national rules for France apply.

To find out more about the Vaccine Pass: the website for the French government​

Uptade date : 15/03/2022
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Where can I get tested in Les Menuires?

You can get yourself swabbed in the following locations:

Pelvoux Medical Center - Les Menuires
Antigenic tests from Monday to Sunday from 9am to 12pm, and from 2pm to 6.30pm without an appointment. Payment by credit card is recommended.

Nurses' practice Les Menuires
PCR tests (morning only from 9 am to 11.30 am, results within 24 hours) and antigenic tests without appointment. Please note, our nurses do their best to test you, but they prioritise care and medical emergencies. As a result, we are not able to guarantee the feasibility of testing.

Self-administered tests in the presence of a healthcare professional are not possible at the resort. Saliva tests are not available either.

Uptate date : 08/03/2022
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What is the situation for British travellers?

Find all the information about travelling between France and the UK on the embassy website.

Update date : 25/01/2022